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Shipping & Returns

We’re in the business of making our customers happy. When you purchase Rokoko mocap tools, upon delivery, you have 30 days to test the tools with a right to return them for a full refund (excluding return shipping fees).

We ship worldwide from our office in Denmark at a flat $50 shipping fee, no matter where you are located in the world. Orders are shipped out within 48h during business days (excluding product in pre-order). You will receive a tracking number by email when we ship your order.

If you have any questions related to shipping and returns please email us at support@rokoko.com